In the Add shared folder dialog box, type the name or email address of someone who has shared a mailbox with you, and then select Add. Right-click the Folders dropdown in the left navigation pane, and then choose Add shared folder.ģ. Sign in to your account in Outlook Web App ( ).Ģ. In addition, after you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook Web App ( ).ġ. If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. Open a shared mailbox in a separate browser window This how-to will cover the main tasks in accessing the shared mailbox:Īdd a shared mailbox so it displays under your primary mailbox If you feel that you should be included in a specific group, please submit a HelpDesk ticket requesting access. Important: WNPA IT has to create the shared mailbox and add you to the group of users before you can use it. You can also use the shared mailbox as a shared team calendar. Why use shared mailboxes? A shared mailbox makes it easy for a specific group of people to monitor and send emails from a public email address like or When a person in the group replies to a message sent to the shared mailbox, the reply appears to be from the shared mailbox, not from the individual person. If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook to open that mailbox.
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